Delivery

Shipping & returns

Made to order in two to three weeks, then shipped tracked to your door.

Getting it to you

Shipping

How long until it ships?

Two to three weeks of making, then dispatch. Heavier hand-embroidered lehengas can take a few days longer; we confirm the date before work starts.

Where do you ship?

India, the United Kingdom, the United States, Australia and Indonesia. Prices are listed in INR; your bank converts at checkout.

What does shipping cost?

Shipping within India is complimentary. International rates are calculated at checkout by destination and weight.

Duties and customs

International orders may attract import duty in the destination country. That is charged by your customs authority, not by us.

If something is wrong

Returns, exchanges and alterations

Can I return a made-to-order piece?

Because each piece is cut to your measurements we cannot accept change-of-mind returns. This is standard for made-to-order couture and it is why we would rather you asked us first.

What if it does not fit?

Email us within 48 hours of delivery with photographs. We will arrange an alteration — the most common fixes are a blouse or a hem and they are quick.

What if it arrives damaged?

Photograph the parcel and the piece before removing tags and email us the same day. A damaged or incorrect piece is replaced or refunded in full.

How do refunds work?

Approved refunds go back to the original payment method through Razorpay, usually within five to seven business days of us receiving the piece.

  • Made to orderStitched after you buy
  • Worldwide deliveryIndia, UK, US, Australia
  • Secure checkoutRazorpay protected
  • Styling helpTalk to a stylist